Frontpoint is a leading DIY home security solutions provider to customers across N. America.

In 2021, the company was managing higher-than-average attrition rates which were unsustainable. By 2025, the company achieved historically lowest attrition rates by using AI-driven proactive retention interventions.

In this session, Derek Carder, COO at Frontpoint, who spearheaded this transformation, joins us to revisit the key drivers of their retention success journey – ranging from technology to operations to execution roadmap. Reserve your spot today!

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Speakers:

Brandon Savage, MBA

Head of Solution Enablement

Derek Carder

Chief Operating Officer

Vasudeva Akula, Ph.D.

Chief Data Scientist

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How Frontpoint Achieved Historically Lowest Attrition Rates